Rm600 Privacy Policy — Protecting Your Personal Data
At rm600, your privacy is our priority. This policy clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Effective Date: 1 January 2026 • Version 1.4
Contents of This Privacy Policy
- Information We Collect
- How We Use Your Information
- Cookies & Tracking
- Data Storage & Security
- User Rights & Data Sharing
- Policy Amendments & Contact Us
1. Information We Collect
Rm600 collects your personal information through several channels when you register, use the platform, or interact with our services. The following are the categories of information we collect:
Account Information
During registration, we collect your full name, phone number, email address, date of birth, and Malaysian bank details you register for deposit and withdrawal purposes. This information is required to verify your identity and meet legal compliance requirements.
Device & Browser Information
We automatically collect technical information when you access the rm600 platform, including device type, operating system, web browser version, IP address, time zone, and screen resolution. This data is used to optimise platform performance across various Android and iOS devices.
Payment Information
Rm600 keeps a record of your transactions in MYR, including deposit amounts, withdrawal amounts, transaction dates, and payment methods used such as FPX. We do not store credit card numbers or other sensitive financial details directly — all payments are processed through licensed, secure payment service providers.
Platform Usage Data
We record your usage activity, including games played, session duration, bets placed, promotions used, and your in-platform navigation history. This data helps us understand user behaviour and continuously improve your gaming experience.
2. How Your Information Is Used
Rm600 uses the information collected solely for legitimate, transparent purposes that are directly related to the services we provide. We do not sell or rent users' personal information to any third party for independent marketing purposes.
Your information is used for the following purposes:
- Identity verification and account security — ensuring your account is protected and accessible only by you.
- Transaction processing — managing MYR deposits and withdrawals accurately and promptly.
- Customer support — to help our support team resolve your enquiries and complaints efficiently.
- Legal compliance — to meet anti-money laundering (AML) requirements and applicable Malaysian financial regulations.
- Platform improvement — analysing usage patterns to improve platform performance, stability, and the overall user experience.
- Service communications — to send you important notifications regarding your account, security, or changes to rm600 services.
3. Cookies & Tracking Technologies
Rm600 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website or use our app.
We use three main types of cookies:
- Session Cookies: Session cookies are only active during your current browsing session and are automatically deleted once you close your browser. They are used to maintain your login status throughout the active session.
- Preference Cookies: Persistent cookies that store your preferences — such as interface language and favourite game categories — to make your platform experience more personalised and comfortable.
- Analytics Cookies: Used by rm600 to collect anonymised statistical data on how users interact with the platform, helping us identify and improve areas that need attention.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the rm600 platform.
4. Data Storage & Security
Rm600 employs multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
Security measures we employ include:
- Data encryption in transit using industry-standard security protocols.
- Encryption of sensitive data at rest within our database.
- Strict internal access controls — only authorised staff may access user data, and only for purposes that are necessary.
- Continuous system monitoring to detect and respond to any security threats.
- Regular security assessments conducted by rm600's internal security team.
Your personal data is retained for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Once an account is closed, your data will be securely archived in accordance with the retention periods prescribed under applicable Malaysian law, then securely deleted.
5. Your Rights, Data Sharing & Policy Amendments
User Rights
As an rm600 user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time.
You may request that we update or correct any personal information we hold about you that is inaccurate or out of date.
You may request the deletion of your data, subject to applicable legal compliance requirements.
Third-Party Sharing
Rm600 does not share your personal information with third parties for marketing purposes. We only share your data with the following parties when necessary: licensed payment service providers to process your MYR transactions, gaming software providers to verify fair game outcomes, and Malaysian government authorities when required by law or court order.
Policy Amendments & How to Contact Us
Rm600 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to users via in-platform notifications or email. The latest version is always available on this page with a clear effective date.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a data security concern, please contact us at: [email protected]. You may also refer to our FAQ section us for more information on account and data security.
Your Data Is Safe with rm600
We are committed to keeping your information safe. Reach out to us with any questions, or register to start enjoying a secure and trusted platform.